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Repair and Return

Our products are known for their persistence, high quality and extreme ruggedness. Nonetheless, under unforeseen circumstances, it can happen that a pei tel product may break. In such a case, we would like to offer you the best service possible. Please follow the links below for information on our service procedures.

RMA Online Portal

In order to process your return as quickly as possible, we need some information from you. Please follow the step-by-step form on our RMA online portal. Complete the entire form on the computer. All further documents and instructions will be sent to you by e-mail.

You can also check the status of your return at any time via the RMA online portal. Simply enter your RMA number in the search field. The RMA number can be found on the return slip or the e-mail sent to you.

Click here for the RMA Online Portal

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Always there for you

Do you have a question about a repair or would you like individual advice? We're here to help. Just call us or send us an email. We look forward hearing from you!

+49 3328 3516-0
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